# Define useful value

Establish who needs the result, in what situation, what they are trying to achieve
and what the product can honestly deliver now. Reuse requirements, customer research
and observed behavior. Different pains may belong to different people; an appealing
feature list is not a clear customer outcome. For unresolved market questions,
use [market understanding](../market-and-acquisition/market.md).

Distinguish the recipient, operator, buyer and payer when the difference changes
the product. Preserve the founder's chosen first customer and entry sequence.
A new buyer or distribution route is not itself a new product category; a changed
promised result, defining artifact or fundamental experience may be. Expose that
choice rather than quietly replacing the venture with an easier one.

## Describe the result, not a ritual

Identify the smallest real completion of the promised job and observable criteria
for acceptable quality. Distinguish an action started, technical completion, useful
output and customer acceptance. Reuse the product's existing value contract rather
than writing a competing definition. For generated or transformed work, the quality
bar must describe what matters about the actual input and output.

Make the first version narrow but whole. Name the necessary behavior, depth,
continuity and observable conditions that would make it incomplete. Reduce
breadth before hollowing out the central result. A canned output, generic shell
or merely operable process is not a substitute. An intentionally limited
prototype can answer a question without being presented as the finished product.

Consider why someone would prefer and care about this experience, not just
whether it functions. Explain the concrete product mechanisms behind qualities
such as reassurance, expression, enjoyment or continued usefulness; choose what
fits this product rather than adding engagement features by formula.

## Access and continuity

Determine identity, access and continuation from this product's result.
Value may require authentication, payment, private data or hours of processing.
An early progress signal can be useful without being the completed result.
Do not impose a free-before-paid funnel, a time limit or a homepage interaction.

A public sample is an option, not the definition of activation. An analyzer,
calculator or delivered sample can demonstrate genuine input-dependent value when
appropriate. A channel-native service can deliver in that channel. An informational
site or waitlist may need truthful content, examples or proof, not an invented app,
account or fake interactive result. If the useful outcome is unknown, identify the
missing decision; lack of knowledge is not evidence that value is inapplicable.

Clarify whose work it is, who may access it, what persists and what can be resumed
or returned to. Account entry should protect, save or continue something that
needs identity. Preserve existing work and the selected action across that entry.

When accounts are needed, preserve a suitable working sign-in method. For a new
product, propose the smallest sufficient set with a reason grounded in its
audience and access needs. Egbe Google sign-in can remove a custom password flow
when it fits those people. Add another method for a concrete need, not as a
universal fallback. Keep the accepted choice in the existing requirements or task.

Choose payment timing and purchased rights in [the offer](offer.md); their placement
and the user's path belong in [the experience](experience.md).

## Record and challenge the definition

Explain the choice through customer needs, evidence and practical constraints.
Existing workarounds, money or time lost, and failed attempts help assess importance;
none is a universal prerequisite for a legitimate customer need. Distinguish what
the product guarantees today from future scope. Use the customer's language and
units, not internal terms such as activation or handoff.

Keep the accepted definition in `egbe-docs/product/prd.md` or the existing
requirements; a bounded change can use its task record. Include the relevant
roles, outcome and quality, ownership/continuity, public claims and proof,
accepted offer, deferred scope and consequential unknowns. Use consistent terms
and one explanation per decision, not a fixed document template or separate
working artifact for every question. Product requirements describe behavior,
not instructions to implement a PRD section.

Before implementation, read the definition without the old chat: does it preserve
the intended product, deliver something worth choosing, and explain what would
prove it complete? Keep a usable validation path for each distinct material risk;
similar wording does not make different quality, audience or commercial questions
one test. Evidence challenges a decision within its scope, not by replacing missing
evidence with a negative finding. For a consequential value question, first use
relevant project materials, prior decisions and founder context to identify what
is known and what still needs evidence. Give `egbe-os-product-market-research` or
`egbe-os-research` that question, relevant evidence, gap, needed result and
constraints; do not restart valid research. Substantial work uses
`egbe-docs/research/<id>/brief.md`; a narrow check can stay in the current task or
explicit operation inputs. The Product question remains here, not a new market
strategy exercise.
Record why deferred work would be reconsidered. Measurement should observe the
real outcome; do not change the product merely to manufacture an analytics event.
